You no longer need expensive, specialized equipment to add intelligence to your phone system. Using the new API standards TAPI and TSAPI, you can now link your computer or network to your phone system, opening up a wide range of applications.
- by Jon Udell
While developers of voice-processing servers generally agree that first-party call control can do almost everything third-party call control can do, they prefer the third-party method when it's available.
Apple began developing its vision of personal computer telephony in the mid-1980s and released the MTA (Macintosh Telephony Architecture) in 1991, long before TAPI or TSAPI surfaced.
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July 1994 / Cover Story
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