October 1994 / Solutions Focus

October 1994 / Solutions Focus

Experts in the Field

table Restructuring Field Service

table Field-Service Laptop

Picker International takes advantage of expert-system technology to wring maximum leverage from its field-service operation
- by Scott Wallace

Supporting Questor with Electronic Documents

If Picker's Questor expert system was going to deliver the benefits planned, it would have to support on-line electronic documentation.

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Up to the October 1994 table of contents

Matthew Wilson
My approach to software engineering is far more pragmatic than it is theoretical--and no language better exemplifies this than C++.

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