On February 5th, I sent in my subscription for BYTE on CD-ROM. I have not, after almost 3 months, yet received it. Now, I recall that the subscription form said something about allowing 3 to 6 weeks for delivery--or was it 4 to 8 weeks or maybe 6 to 12?
Perhaps, despite whatever federal regulations are about mail-order delivery time, you covered yourself on the subscription form (which, in the future, I will photocopy). But how about a message saying, "Thank you for holding, all customer-service lines are busy, somebody will be with you shortly" or an explanatory letter or something?
Louis Leon
louis@cia.cc.emory.edu
We apologize for the delay in processing the initial rush of orders for our CD-ROM. You should have received a letter explaining the delay, and by now, we should be caught up on all backlogged or
ders. However, if you still haven't received BYTE on CD-ROM, please call our customer-service line at (800) 232-2983.
--Eds.
Flexible C++
Matthew Wilson
My approach to software engineering is far more pragmatic than it
is
theoretical--and no language better exemplifies this than C++.
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Where's the CD-ROM?
