Jackson Hewitt Tax Service (Virginia Beach, VA) issues loans secured by anticipated tax refunds. This year, the company generated $14 billion worth of refund checks, which generated many calls from banks to verify that it had issued the checks. Most of these calls came during a two-week period.
The company created an interactive voice-response system using the Provide applications generator from Telephone Response Technologies (Roseville, CA). The programmer, Lee Perkins, learned the package and set up the entire application in less than two weeks. He used the forms-based package rather than the scripting language, believing that the ease-of-use and support benefits of the forms-based product would outweigh the time ne
eded to learn it. According to Perkins, TRT's documentation made the package easy to learn and use.
Flexible C++
Matthew Wilson
My approach to software engineering is far more pragmatic than it
is
theoretical--and no language better exemplifies this than C++.
BYTE Digest editors every month analyze and evaluate the best articles from Information Week, EE Times, Dr. Dobb's Journal, Network Computing, Sys Admin,
and dozens of other CMP publications—bringing
you critical news and information about wireless communication,
computer security, software development, embedded systems,
and more!
Tax Man
