ISO 9000 for Software

May 1996 / Letters / ISO 9000 for Software

In "How Software Doesn't Work" (December '95), you make it explicit, for the first time, that quality is not reached only through techniques or tools. To the two quality-management models you mention in "Make Quality Job 1" I would like to add the ISO 9001 standard, which is very important in Europe. Because it implies that a coherent company- or unit-wide organization be set up, many companies now understand that a leader can organiz e a project only by relating to and relying on a global organization. The standard was not written with software in mind; it is technology- and domain-independent, but it is applicable to complex software development.
Francois Tarpin
Paris, France
101472.331@compuserve.com

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