Survey

Reluctant and Leery of Filing Electronically

This month's survey indicates that although users like the efficiency, accuracy, and flexibility of tax-preparation software, they prefer to mail their returns the old-fashioned way instead of filing them via modem to an intermediary. Users offered numerous reasons for their reluctance to file taxes electronically, including concerns over lack of security and the $14.95 filing fee in the U.S. The vast majority of users who will file electronically said they do so to get their refund faster. Users who have to pay expressed no great desire to send that money to the government more quickly. More on this next month.

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Will You....

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