Call-Center Software Runs Java

October 1997 / International What's New / Call-Center Software Runs Java

CallManager 3.0, which is call-center software, tracks incoming calls, e-mail, and faxes to record actions relating to a call and to organize help desks. With CallManager 3.0, every desktop can have access to all calls and connect them to any extension. The system , which was developed completely in Java, stores data in an Oracle database and automatically backs up databases every 15 minutes.
Price:    Starts at DM 3900.

Contact:  ConSol Consulting & Solutions, Munich, Germany

Phone:    +49 89 458 411 00

Internet: 
http://www.cons
ol.de


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