HyperByte

HyperByte FAQs

How much pressure should I apply?

No need to clench your teeth or bite down super hard! Just grasp the HyperByte enough for it to not slip out. Think of it as the same amount of pressure you’d apply when smiling for a photo.

When is the best time to use HyperByte?

The HyperByte can be used at any time of day, as long as you’re wearing your aligners and you use it for the full prescribed amount of time! If you want help remembering to use it, you can set up daily reminders in the My Byte app.

What should I do if HyperByte will not turn on?

Keep HyperByte charged using the charging case and wall plug. If the LED indicator does not light up red when connected to the base, check the connection. If it’s properly plugged in to wall power using the provided HyperByte USB cord, contact us for assistance.

What should I do if HyperByte will not charge?

If the LED indicator does not light up red when placed in the case, check the case’s power connection. If it’s properly plugged in to wall power using the provided HyperByte USB cord, contact us for assistance.

Am I supposed to keep my aligners on while using the HyperByte?

Yes! Please keep your aligners on throughout your HyperByte session. The HyperByte’s vibrations will help the aligners to settle properly on to your teeth.

What do I do if I lose my HyperByte?

Please don't lose track of your HyperByte at any point, even after treatment is complete! The HyperByte is an essential part of your treatment plan, and without it, the teeth may not move as projected. If the HyperByte is misplaced or disposed of, there is an associated replacement fee. Contact us by completing a support request and we can get you set up.

How often can I use the HyperByte?

Your HyperByte should be used every single day for 5 minutes.