Professional dental care — from the comfort of home!

So you’ve made the jump and decided to try Byte — amazing, congrats! But who should you contact if you have questions? How will you know if your treatment is progressing as it should be? Don’t worry, custom­ers have access to ongoing professional care, from the comfort of home (or maybe even from a warm sandy beach 😉).

First, get in touch. Just like calling your dentist to book an appoint­ment, you’ll first reach out to our Customer Care Team. They’ll ask for some basic information and decide the best way to help you out. Don’t worry, they’ve heard it all — when in doubt, give us a shout.

Next, if your question or issue requires oral care support, they will put you directly in touch with our Professional Care Team. Byte has recruited some of the best in their field — all of them are state accredited dental assistants and hygienists. Not only do they have extensive in-office experience; they also are super easy to talk to — which is important to getting the care you need.

• All team members have at least 5 years of chairside dental experience before joining the
  Byte team.
• Many team members have 15–20 years!
• They’re available by email, phone, or video chat, 6 days a week during regular business hours.

Byte treatment is a team sport — and we have your back during and after treatment. Customized, profes­sional support is always included with your aligner purchase. As always, if you are experi­encing a medical emergency, please seek in-person help immediately and keep us informed. Your health and well-being are absolutely the priority!

Disclaimer:
While the experience and qualifications of our Professional Care Team are key to providing the support our customers expect, Professional Care Specialists are not acting as healthcare pro­viders to you and any information they provide is not intended to diagnose, treat, or offer clinical ser­vices for your oral or dental concerns. You should contact a licensed dental provider in your state if you have any questions or concerns about your dental care.